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IT ARTICLES for free crm analysis
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166 to 180 of 263 results for "free crm analysis"
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| 166. |
6%-[CRM] I-Impact Predicts Your Customer Retention! (5 Pages)
by Vaugh Preston
Jan 30, 2004
Abstract : More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.
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167. |
6%-[CRM] Deltek Remains the Master of Its Selected Few Domains Part Five: Deltek’s Major Product Lines (4 Pages)
by P.J. Jakovljevic
Jan 12, 2004
Abstract : Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship management, which should help firms track client relationships in a more sophisticated manner than through methods such as referral or word-of-mouth, which were appropriate during their start-up phases.
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168. |
6%-[CRM] Deltek Remains the Master of Its Selected Few Domains Part 1: Product Announcements 2003 (3 Pages)
by P.J. Jakovljevic
Jan 7, 2004
Abstract : By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called 'Project-PLUS' marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but have yet to penetrate.
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| 169. |
6%-[CRM] Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part Two: Challenges and User Recommendations (4 Pages)
by P.J. Jakovljevic
Nov 22, 2003
Abstract : Although CPM (aka EPM) starts with strong financial management, it will eventually extend beyond financial planning to almost all areas of corporate activity. Therefore, organizations choosing BI suites should consider both their financial management tools and future integration with key business-area solutions (for example, PLM, CRM, and SCM).
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170. |
6%-[CRM] Analyzing MAPICS’ Further Steps After Frontstep (3 Pages)
by P.J. Jakovljevic
Oct 10, 2003
Abstract : The former staunch IBM AS/400-based ERP supplier to mid-market manufacturing companies, MAPICS, has become quite a larger vendor and with a wider choice of products due to the recent acquisition of Frontstep and its entire product line, which included ERP, CRM, and SCM, on a single Microsoft .NET-based technology platform. However, as the customers from both camps have been uncertain of their provider's strategy, given that a bigger size brings about the need to rationalize multiple products within the same marketplace, after a few months long period of buried heads and brainstorming sessions, MAPICS has lately been engaged in explaining its rationale, as to set many customers' minds at ease.
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171. |
6%-[Free] Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Three: Challenges and User Recommendations (4 Pages)
by P.J. Jakovljevic
Aug 30, 2003
Abstract : Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should turn out as a beneficiary in every way.
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| 172. |
6%-[CRM] Generating Revenue from Service (5 Pages)
by Steve Downton
Jul 10, 2003
Abstract : A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.
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173. |
6%-[CRM] To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned (4 Pages)
by Kevin Ramesan
Jun 30, 2003
Abstract : The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution vendors to attract the SMB decision makers and whether those vendors are ''dumbing down'' their enterprise software for the mid-market. This article evaluates SAP's mid-market solutions and its implementation approach.
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174. |
6%-[CRM] Selecting PLM Software Solutions (4 Pages)
by Jim Brown & P.J. Jakovljevic
May 22, 2003
Abstract : Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Enterprise technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM software, but there are some key differences that need to be recognized.
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| 175. |
6%-[CRM] Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys (3 Pages)
by P.J. Jakovljevic
May 7, 2003
Abstract : Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile investment. Recently-announced technology developments seem to be in sync with the market's trends, and leaning shrewdly towards the requirements of holistic business requirements from engineering design collaboration, to CRM and on to SCM.
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176. |
6%-[CRM] When the Bigger Fish Eats the Smaller to Become a Bigger Fish (3 Pages)
by Kevin Ramesan
Apr 13, 2003
Abstract : This time the merger and acquisition of Connect-Care by Firstwave appears to be a search for vertical market access. Connect-Care provides a direct reach to 87 software vendors that may represent both vertical expertise and a network of resellers. The stakes are high. Will the Firstwave technical lead and the Connect-Care vertical expertise bring a best-of- breed CRM application that the market needs?
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177. |
6%-[CRM] Requirements Definition For Package Implementations (5 Pages)
by Joe Strub
Jan 28, 2003
Abstract : How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer trying to keep all of the plates spinning at once. While it is difficult to say one aspect of a project plan is more important than another, accurately and completely defining the needs to be fulfilled by the software is critical to the overall success of the implementation and the longevity of software. This article outlines a logical process for defining the requirements and keeping the plates spinning.
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| 178. |
6%-[CRM] MAPICS To Leap Forward In A Frontstep Way (3 Pages)
by P.J. Jakovljevic
Dec 27, 2002
Abstract : MAPICS’ acquisition of Frontstep is a real positive given that Frontstep had already spent ~$60 million to deliver its entire product line, which includes ERP, CRM, and SCM, on a single technology platform, a notable feat. The combined company will have solutions that have been implemented in more than 10,000 customer sites worldwide in only a handful of industries of focus. Now the work of battling Tier 1 vendors and mid-market juggernauts begins.
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179. |
6%-[Free] CRM Analytics Brings More Profitability ( Pages)
by Kevin Ramesan
Dec 21, 2002
Abstract : Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
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180. |
6%-[Free] Cincom Asserts Expertise In CRM For Complex Manufacturers Part 2: Challenges and User Recommendations (2 Pages)
by P.J. Jakovljevic
Nov 27, 2002
Abstract : While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment, it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or financial resources.
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