Q: How is 'Percent Match' calculated?
A: The Percent Match calculation demonstrates the real power of the eBestMatch Engine. The Percent Match is our patented calculation that helps IT decision makers avoid some of the problems with simply using a weighted average (the “Ability to Meet Criteria” like crm for crm) calculation is a weighted average. This calculation becomes useful when the decision maker wishes to consider the consistency of scores across all of the criteria in addition to the vendors’ Ability to Meet Criteria calculation. The eBestMatch Engine runs through patented algorithms to generate a Weighted Average Composite Index (WACI), which is a number between 0 and 1. A WACI of 1 indicates that a vendor’s scores were very consistent throughout the RFI. Those vendors with a WACI below 1 have inconsistencies in their scores across the RFI. The degree to which the scores are inconsistent determines the WACI. The Percent Match is a simple calculation of: The Ability to Meet Criteria (x) WACI.

In short, we've fashioned a customer-centered decision-making process that has quickly become the industry standard by making third party analyzed data readily available on the Internet. IT decision makers and software solution providers alike have grown to rely on us for our unbiased and accurate assessment of the leading software product's features and functionalities relative to their needs including crm.

TEC was coined "the Rolls-Royce of decision support tools" by ZDNet

Q: How different is the TEC Evaluation Center from other sites with superimposed vendors' data (features/functions)?
A: The main difference is the fact the TEC Evaluation Center relating to crm uses a combination of extensive vendor analysis coupled with the powerful analytical capabilities of eBestMatch™. Vendor data is third party evaluated and is fully impartial. The depth of analysis goes far beyond features and functions; it includes elements such as Corporate Strategy, Flexibility and Viability. This gives all vendors an equal playing field. When this data is entered into our Knowledge Base and viewed through the eBestMatch™ engine, it becomes an invaluable tool for analysis -“the Rolls Royce of Decision Analysis Software”(ZDNet).