| IT ARTICLES for free crm analysis
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31 to 45 of 263 results for "free crm analysis"
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22%-[CRM] CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge (4 Pages)
by Lou Talarico & Kevin Ramesan
Apr 18, 2003 Abstract : Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.
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22%-[CRM] Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact & User Recommendations (4 Pages)
by P.J. Jakovljevic
Mar 28, 2003 Abstract : Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history, its functionality remains critical and CRM is being absorbed into ERP solutions?
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22%-[CRM] CRM For Complex Manufacturers Revolves Around Configuration Software ( Pages)
by P.J. Jakovljevic
Nov 8, 2002 Abstract : While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management.
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| 34. |
22%-[CRM] PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems (3 Pages)
by P.J. Jakovljevic
Jan 21, 2000 Abstract : On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.
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22%-[CRM] PeopleSoft buys CRM specialist Vantive for $433 Million (3 Pages)
by P.J. Jakovljevic
Oct 20, 1999 Abstract : Business applications vendor PeopleSoft took aim at the customer relationship management (CRM) market on October 11 as it announced plans to buy Vantive, a maker of CRM software. The stock-for-stock deal, valued at $433 million, gives PeopleSoft a comprehensive electronic-business solution designed to help companies attract, serve, retain, and analyze their customers, a PeopleSoft spokesman said.
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21%-[CRM] Comparing On Demand Customer Relationship Management Service Alternatives (5 Pages)
by Jim Berkowitz
Dec 5, 2005 Abstract : Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.
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| 37. |
21%-[CRM] Comparing On Demand Customer Relationship Management Service Alternatives (5 Pages)
by Jim Berkowitz
Dec 5, 2005 Abstract : Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.
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21%-[CRM] MicroStrategy Manages Your Customer Relationships And Its Own (3 Pages)
by L. Talarico
Dec 15, 2000 Abstract : MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.
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19%-[Analysis] Business Intelligence for SMBs: MBS Excel Applications and Competitive Analysis (3 Pages)
by P.J. Jakovljevic
Jun 23, 2005 Abstract : Companies relying on an Excel or Excel-like system need to know that, while Excel might suffice for ad hoc analysis and data storage for individuals or small groups, the technological flaw of data and referential integrity prevents it from a corporate-wide, collaborative effort like planning and budgeting, not to mention product development and sourcing.
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| 40. |
19%-[Analysis] CPR on BPR: Practical Guidelines for Successful Business Process Analysis ( Pages)
by Randy Garland
Aug 23, 2001 Abstract : Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.
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19%-[Analysis] Identifying the ROI of a Software Application for SCM Part 3: Performing the Data Analysis ( Pages)
by Mark Wells
Jul 17, 2001 Abstract : By using software tools that help you forecast and work together with others inside your organization, and even with your customers, the forecasts may become more accurate. You can make an assumption on how much improvement might be possible. This part discusses the challenge of performing the data analysis.
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19%-[Analysis] HIPAA-Watch for Security Speeds Up Compliance Part One: Vendor and Product Information (5 Pages)
by Laura Taylor
Aug 27, 2004 Abstract : HIPAA-Watch for Security is a tool designed to guide organizations through the risk analysis required by the Health Insurance Portability and Accountability Act (HIPAA) compliance process (US). Relevant Technologies, a leading security research and advisory firm, evaluated HIPAA-Watch for Security to verify how well it performed in guiding organizations through the HIPAA security risk analysis process.
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| 43. |
19%-[Analysis] SurfAid is Not Enough: IBM Partners with WebCriteria (3 Pages)
by D. Geller
Jun 6, 2000 Abstract : IBM is partnering with WebCriteria to make it possible for users of its SurfAid traffic analysis package to use the WebCriteria product for improved analysis of the customer experience.
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16%-[Analysis] Why Are CRM and Analytics Intrinsically Connected? (5 Pages)
by P.J. Jakovljevic
Aug 16, 2005 Abstract : The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems.
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16%-[Crm, Analysis] Cognos Unveils CRM Solution (3 Pages)
by M. Reed
Nov 6, 2000 Abstract : Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.
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